Partner operations at scale.
Studying fleet-operator companies and the handoff between sales, onboarding, and operations. Looking for patterns, not prescriptions.
/ now — May 2026
A living page, updated irregularly. What is in front of me at work, what is running on the home server, and what I am trying to make less fragile.
01 — current context
Scaling the partner operations playbook beyond the original six-month window.
Shorter, role-specific partner training modules for real turnover conditions.
Cleaning up our ops dashboards so the team sees fewer screens with more useful information.
Moving home-grown automations from ad-hoc scripts into documented, versioned workflows.
02 — input
Studying fleet-operator companies and the handoff between sales, onboarding, and operations. Looking for patterns, not prescriptions.
Evaluating where local language models and small inference servers (Ollama, llama.cpp) fit into daily ops workflows without becoming a maintenance burden.
Revisiting old tickets and training materials to find where instructions worked and where they quietly failed.